SHIPPING & RETURNS
Artumie Candle Studio ships via USPS Priority Mail within the United States. Priority Mail is usually delivered within 2-3 business days. Your item will leave our Chicago based studio within 5 business days.
Note: We do not ship in extreme temperatures. It may cause damages to the hand crafted and raw materials used to create our product.
Exchanges and returns
Please choose carefully! Our candles are made fresh for each order. Fragrances cannot be exchanged and all sales are final.
However, damages in shipping can be reported to the carrier and to Artumie Candle Studio within 5 days of delivery. A photograph of the damages must be sent to firstname.lastname@example.org. We'll investigate the damages with the carrier and take the proper steps to satisfy your aromatic purchase!